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Process 6Cs Approach

Kalzoom's proprietary implementation methodology, the 6Cs approach is the one that we take to propose and implement a solution to any of your requirements. The 6Cs are Customer, Content, Context, Consequence, Cost/Benefit Analysis and Choice of Technology.

Customer

As a first step to proposing a solution, we focus on finding out the end users or the target audience of our product/service in your enterprise.

Context

Depending on the context of your requirement (which could be anything from a Training tool to be used by the HR department to a Marketing presentation for the Marketing Executives in your enterprise), we identify the choice of solution that would be most suitable for your need - be it an e-Learning solution, a Technology solution or a Knowledge strategy.

Content

Once we analyze and create a Table of Content after having studied all the aspects of the solution, we consult you and decide what will be best suitable for you - only e-Learning, e-Learning enabled with a technology solution etc.

Consequence

At this step, we identify the consequence of the learning content/technology -deployment of the content and its usage could lead to anything from better communication skills among people to process quality enhancement to motivation through training.

Choice of Technology
We review the existing technologies in place within your enterprise, and consult you on any new technologies that you may want to invest in.
Cost/Benefit Analysis

Finally, we establish how the project would directly make a difference to your organization - by increasing revenue or by reducing cost.

K- Documentation

K - Atrium

 
6Cs Approach for Knowledge Strategy
Framework for Content Design
 
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